Contact Stackwares

For Disk Pro support, bug reports and privacy questions:

dev@stackwares.com

Help us understand the issue

Include your macOS version, Disk Pro version, what you expected, what happened and the steps to reproduce it. Mention whether the folder is on an external drive and whether access was denied.

Send only information you are comfortable sharing. Please remove personal filenames from screenshots and never send passwords, payment details or sensitive file contents. This site has no support form or automatic log uploader.

Before cleanup

Keep an independent backup. If files were moved to Trash, check Trash before emptying it. Disk Pro cannot undo permanent deletion.